Privacy Policy

This policy is deprecated as of 1st September, 2017. The link to the New Policy.


PlayBuff Studios Private Limited and its affiliates ("PlayBuff", “us”, “our” or "we") are dedicated to protecting the privacy rights of our users ("users" or "you"). We have designed this policy to safeguard your privacy yet keeping you informed about interesting and useful information and features to make your gaming experience more enjoyable. This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our websites, including www.playbuff.com (the “Sites”) or any PlayBuff game provided on a mobile platform (the “game” or “games”) (collectively, the "Services" or “Service”). This Policy applies to your use of the Websites and/or Services, including those available on Third Party Platforms. As used herein, the term “use” shall mean use, access, play, install, sign into, connect with, download, visit or browse our Sites or Services. Please note that the scope of this Policy is limited to information collected or received by PlayBuff through your use of the Service. PlayBuff is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

Information Collection

1.

Information You Provide To Us Directly
When you use any services (including through a Third Party Platform) we will collect any information you provide to us directly such as the following:
Registration Information: In order to use certain features of the Websites or Services, you may be required to register for an account, and in that case, we will collect and store any registration information you share with us such as, without limitation, your date of birth, age, e-mail address, password and other information that helps us confirm your access to your account and understand more about who you are (“Registration Information”).

Profile Information: For some of our Websites or Services, you may also have the option of providing additional information about yourself to create a user profile (“Profile”) that will be publically viewable by others. We will collect the information you share with us in creating your Profile such as your first and last name, user name, date of birth, gender etc. You should exercise care and caution in creating your Profile as your Profile, including your Profile Information, will be publically viewable to others and may in some instances be index by search engines and viewable outside of the our Websites and/or Services. Your Profile and/or Profile Information may be used by third parties to make contact with you in unwanted ways, and PlayBuff is not responsible for information you supply in your Profile and/or the manner in which it is used by others.

Payment Information: If you purchase any products or services through our Websites or Services, such as in-game virtual currency or virtual items, we may collect certain information regarding your purchase (such as your name, zip code, purchase) as necessary to process your order, and you will be required to provide certain payment and billing information directly to our payment processing partners, such as but not limited to your name, credit card information, billing address, and zip code. We do not directly access, store or collect your credit card information, and we will not use your payment information we collect except as needed to fulfill your purchase and/or communicate with you regarding your transaction. PlayBuff may also receive the billing and payment information that you provide when your purchase is processed by another party, such as Facebook (for Facebook Credits) or Apple (for purchases on iOS devices).

Shared Content/ Public Posting: Some of our websites or services may give you the opportunity to communicate or share information not just with PlayBuff, but also with other users of our Service such as participating in player forums and message boards, posting public comments to other users' profiles or game boards, sending private messages or invitations to other users, either directly on our websites or to their e-mail accounts, chat with other users posting photo, and/or posting comments to a wall (collectively “Shared Content” or “Public Posting”)

We may record and store archives of these communications on PlayBuff's servers to protect the safety and wellbeing of our users and PlayBuff's rights and property in connection with the service. You acknowledge and consent to the recording and storage of such

On some PlayBuff Websites and Services, your User Name as well as your Profile Information may be displayed in conjunction with your Public Posting. Thus, those accessing this information may be able to identify you, using other available source of information, such as your related Third Party Platform account or information on other websites.

You acknowledge that your Public Posting will be visible to anyone who has access to the Websites or Services and may in some instances be viewable outside of PlayBuff as such Public Postings may, in certain instances, show up in Internet searches and/or be indexed by search engines. Using certain tools, it may be possible for you or third parties to copy, cut, and/or post your Public Posting or other information to different locations (including to websites not owned/operated by PlayBuff). This may result in the disclosure of private information on third party websites—for which PlayBuff is not responsible—and, in some cases, may subject you to liability for information posted by or about you. You are suggested to exercise caution in all Public Postings, and we recommend you do not provide personal information that may be used to identify and/or contact you in a Pubic Posting.

Customer Support Correspondence: When you contact our Customer Support team for assistance or to report a problem, potential abuse, concern or other issue regarding the Websites, Services or a user, we may collect and store your contact information, communication, and/or other information about you, including but not limited to your name, e-mail address, User Name, ID number, location, game play or activity, and we reserve the right to conduct further research and obtain further information as necessary. We will use the information to respond to you, research your request/communication, and in accordance with provisions of this Policy. We will also store the correspondence and any information contained within.

Invite a Friend: PlayBuff may offer you the opportunity to invite your contacts from a SN Service (such as your Facebook friends) so that those contacts can be located in PlayBuff games and/or you can invite them to join you in PlayBuff games.  Such contact information will be used only for the purpose of sending communications to the addressee. 

Other Sources: We may also acquire information from you through (1) your access and participation in message boards on the Service, (2) your participation in surveys regarding the Service or (3) your participation in a sweepstakes or contest through the Service.

2.

Information Received Through Your Wireless Device: Push Notifications

If you use a PlayBuff Service on or through a Wireless Device, we may, in accordance with the terms of any applicable agreement with the Wireless Device carrier (and as allowed by your privacy settings) collect certain information such as your unique device identifier (a number automatically assigned to your mobile or wireless device), device type, and information you choose to provide or share, such as e-mail address (collectively “Mobile Information”).

With your consent, we may send push notifications to your mobile device to provide game updates and other relevant messages. You can manage push notifications from the “options” or “settings” page within the relevant game. You may also be able to manage them from your device’s settings page for the relevant game.

We may send local notifications to your mobile device to provide game updates and other relevant information. You can manage local notifications from the “options” or “settings” page within the relevant game.

We do not ask you for, access or track any precise location based information from your mobile device at any time while downloading or using our Mobile App.

3.
Information Received Through Your Third Party Platform Account.

When you use or connect to a PlayBuff Website or Service on or through a Third Party Platform, such as Facebook or other social networking site, (including using a Third Party Platform account to sign into a PlayBuff Website or Service), you allow us to access and/or collect certain information from your Third Party Platform profile/account (such as your Facebook account) as permitted by the terms of the agreement and your privacy settings with the Third Party Platform. The information you allow us to access and collect varies depending on the PlayBuff Service you use as well as the terms of the Third Party Platform and your privacy setting thereon. By way of example only, PlayBuff may access and/or collect some or all of the following information from your Third Party Platform account when you use or connect to a PlayBuff Website or Service on or through a Third Party Platform:

full name as provided to the Third Party Platform

profile picture or its URL

gender

your birthday

user ID number, which is linked to publically available information such as name and profile photo

the user ID numbers and other public data for your friends

login e-mail you provided to the Third Party Platform when you registered

physical location and that of your access devices, including any Wireless Device

groups you have joined on the Third Party Platform

your posts and the posts of your friends
(collectively “Third Party Platform Information”)

You may choose to not allow the Third Party Platform to provide us with certain information about you, but you might not be able to use certain features of our Websites and/or Services.

4.

Technical & Usage Information We Collect Through Automated Means.

When you access the Websites or Services, including playing any of our games, our servers automatically record, and we automatically collect, certain information by automated means. This information may include without limitation: (a) technical information about your computer or Wireless Device, such your IP address, operating system type, device ID, browser, domain and other systems information as further explained in this Policy; and (b) usage statistics about your interaction with the Websites and/or Services, including games accessed, game score, pages visited, use of Site Items and Virtual Currency as defined in the Terms of Service, information about your game play and interaction with other users, portions of the Websites or Services used/visited, and other information regarding your use of the Websites and Services.

This technical information and usage data, some of which may be linked to your ID number, is collected through the use of server log files and tracking technologies, including: (i) cookies, which are small files that websites send to your computer or Wireless Device to uniquely identify your browser or mobile device or to store information in your browser setting; and (ii) web beacons, which are small files that allow us to measure the actions of visitors to the Websites or Services. For more detailed information regarding how we use cookies and other technology, please review the additional information in this Policy under the Section entitled “Cookies And Automated Information Collection.”

Our servers do not record or recognize names or e-mail addresses of the user, unless the user registers for an Account or provides such information to us in some other way, such as via a transaction or Submission (as those terms are defined in our Terms of Service). The technical information we obtain is collected, used, and stored as de-identified, aggregated information (“Aggregate Information”) which may be used and shared for a number of purposes, including to improve the quality of our Sites and Services; evaluate the effectiveness and popularity of certain Sites and Services; track user’s movements and playing habits; analyze broad demographic trends; verify compliance with our product license agreements; and improve user experience; and as further set forth in this Policy. We may use and share with third parties technical Information or Aggregate Information to show general demographic and preference information among PlayBuff users. Our collection, use, and disclosure of anonymous and/or Aggregate Information is not subject to any of the restrictions in this Privacy Policy.

Social Sharing

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Cookies and Automated Information Collection

We and service providers acting on our behalf, such as Google Analytics, use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites or games, and other similar information.

We use cookies for a variety of reasons, including to: (i) analyze the usage of our Sites and Services; (ii) provide a more personalized experience; (iii) manage advertising; (iv) allow you to more easily login to our Sites and Services; (iv) help make your visit to our Sites and/or use of our Services more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

We may also employ web beacons or other technology for a variety of reasons such as: (i) allowing us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages or identifying the source of a new installation;

In some cases, we will associate this information with your user ID number for our internal use. By using our Sites and/or Services, you consent to our use of cookies, web beacons and Data Collection Tools.

You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Please note that third parties partners/providers, such as companies delivering advertisements in our games or on the Websites and/or Services, may also use cookies or other technologies, and those practices and providers are subject to their own policies.

Analytics, Advertising and Other Services Provided by Other Companies

We may allow third parties to serve advertisements in connection with our Services, to provide analytics services and provide you with other services, such as rewards programs and tournaments. These third parties may use cookies, web beacons, your account information (that you set up with these third parties) and other technologies to collect information, such as your IP addresses, identifiers associated with your mobile device or applications on the device, the browsers you use to visit our Services, pages viewed, time spent on pages, links clicked, and conversion information. These third parties may also share this information with their customers and clients. This information may be used by PlayBuff, these other companies and their customers and clients to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your usage. Some of these third parties, including the third parties that share information they collect about you with their customers and clients, offer you a choice to opt out the collection of and/or sharing of this information; links to the opt-out mechanisms for the third parties that offer such a choice can be found below. This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies.

Use of Information

We may use information about you for various purposes, including to:

Provide, maintain and improve our Services;

Create your game accounts and allow play of our games

Identify and suggest connections with other PlayBuff users

Enable user-to-user communications, notify users of in-game updates, provide in-game leader boards and promote in-game player achievements

Provide and deliver the products and services you request and send you related information, including confirmations and invoices;

Send you communications about products, services, offers, promotions, rewards, and events offered by PlayBuff and other companies, and provide news and information we think will be of interest to you;

Send you technical notices, updates, security alerts and support and administrative messages;

Respond to your comments, questions and requests and provide customer service;

Monitor and analyze trends, usage and activities in connection with our Services;

Personalize and improve the Services and provide advertisements, content, suggested connections or features that match user profiles or activities;

Process and deliver contest entries and rewards;

Link or combine with information we get from others to help understand your needs and provide you with better service; and

Carry out any other purpose for which the information was collected.

Sharing of Information

We protect your privacy and do not share your personal information except as approved by you or as described below:

In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;

To our vendors, consultants and other service providers whom we may engage to perform services on our behalf.  These agents and service providers may have access to your personal information in connection with the performance of services on our behalf;

We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company;

With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of PlayBuff or others.

Security

PlayBuff takes reasonable measures to help protect information about you from misuse, loss, theft, and unauthorized access, disclosure, alteration and destruction.

Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, While We take reasonable precautions against possible security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use.

Changes to the Policy

We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. We request you to regularly check this page so that you are well informed about our latest privacy policy.

Our Policy Concerning Children

Our services and websites are not intended for children under the age of 13. We do not knowingly collect any personal information from such children. If you are under 13, please do not send any information about yourself to us, including your name, address, or email address. In the event that We learn that We have unintentionally gathered personal information from children under the age of 13, we will delete that information from our records as quickly as possible.

Contact Us

If you have any questions about this privacy statement or about our privacy practices, please feel free to contact us at support@playbuff.com